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Terms & conditions

We do our utmost to offer a professional and effective service, treating you with respect and confidentiality. We ask that you treat us in the same manner.

We undertake to:-
1. Treat you courteously and professionally
2. Respond to your enquiry in a timely and efficient manner
3. Treat all information given by you with confidentiality
4. Keep you fully informed of progress
5. Match your requirements to suitable venues or services, offering choice and flexibility
   

Hingleys Ltd. may charge an Administration Fee of 100.00 if the enquiry is cancelled or withdrawn with no viable reason after work has been undertaken. This Administration Fee may be waived if the event is rebooked and takes place within 3 months of the original date.

Hingleys Ltd. may apply a fee if the client:-

1. Cancels with no valid reason
2. Confirms a venue with another venue finding agency.
3. Uses Hingleys Ltd. to do comparative research, and does not confirm the enquiry.
4. Provisionally hold a venue themselves, use Hingleys Ltd. to search for a comparison and then book the venue directly.
5. Confirms a venue directly that is outside the original brief given e.g. different location, dates, budget, venue style etc.
6.

Decides to hold the event in-house after venue finding work has been undertaken by Hingleys Ltd.

7.

Gives Hingleys Ltd. the brief and asks for work to commence without authorisation from the relevant manager within their own organisation.

 

    
   

Hingleys Ltd., 4 Littleworth, Henley in Arden, Warwickshire B95 6AG UK

Tel: +44 (0) 1564 795859

info@hingleys.co.uk     www.hingleys.co.uk

Registered in England & Wales Company No. 4401340

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